Terms of Service

Service Scope

The service provides international route connections, subscription management, and access to client software. It covers 100+ countries / 230+ routes and supports Windows / macOS / iOS / Android / Linux. This describes the service's overall resources; it does not mean every route is always available or that every destination website permits access.

Accounts, content licenses, and regional rules for destination websites are managed by their operators and are not included in this subscription. Users are responsible for confirming their eligibility to access those services. A successful route connection does not grant authorization to use a third-party platform.

Account and Subscription Rules

No email address is required to create an account; just choose a username and password. Keep your password and subscription details secure. Do not publish subscription links or rent, resell, or share your account with others. If you discover exposed credentials or unusual activity, change your password and contact support through a ticket.

There is no limit on the number of devices connected at the same time, for devices owned or managed by the account holder. This does not permit resale, account sharing among multiple people, or operating a proxy service. An unlimited device count does not mean unlimited data; available data is determined by the selected plan.

Monthly subscription data resets each month on the activation date. When you upgrade mid-cycle, the price difference is prorated for the remaining days. Data bundles remain available until used and never expire. Before activating a subscription, check the Plans page for prices, data, and billing details. Payment is supported via Alipay / WeChat Pay / USDT.

Lawful Use

Users must comply with the laws and regulations that apply where they are located and to their use of the service, as well as the rules of destination platforms. The service must not be used for fraud, system intrusion, distribution of malicious software, violations of others' privacy or intellectual property rights, or other unlawful activities.

Do not attack route infrastructure, disrupt other users' connections, misuse accounts, or abuse subscription interfaces. Users are responsible for the content they transmit or publish and for activity carried out through their accounts. The service does not replace any required authorization or grant permission to avoid legal responsibility.

Availability and Scope of Responsibility

Connection quality depends on the local network, carrier routing, destination website policies, and device configuration. The service does not guarantee a fixed speed, uninterrupted connections, or continuous access to every platform. Maintenance, route changes, or external network failures may cause temporary service interruptions. Users can check announcements and submit a support ticket.

Responsibility for issues caused by third-party platform changes, device failures, or mishandled credentials depends on the circumstances. These terms do not exclude liability that cannot be excluded by law, nor do they limit users' legal rights to refunds, complaints, or other remedies.

Refund Terms and How to Apply

You may request a full refund for any reason within 30 days of your first payment. You do not need to have experienced connection failures or other service issues to apply.

Sign in to the user panel support ticket system to submit a refund request and provide the relevant order details. Support staff will verify your account and order before processing the request. Do not include your account password in a ticket. You can check the refund status in the original ticket. The time it takes for funds to arrive depends on the payment provider; these terms do not guarantee a fixed processing time.

Account Termination and Changes to These Terms

If a user engages in unlawful use, resale or account sharing, attacks infrastructure, or otherwise seriously violates these terms, the service may restrict relevant connections, suspend the account, or terminate service based on the risk involved. Users who disagree with such action may request a review through a support ticket. These measures do not automatically cancel any legal rights to a refund or appeal.

If the service rules change, this page and its last-updated month will be revised. Important changes to billing, refunds, or usage rights will be explained through site announcements or notices in the user panel. Changes will not retroactively reduce legal rights associated with existing orders. If you do not accept a change, you may stop using the service and contact support through a ticket to discuss next steps.